Frequently Asked Questions

Irugoo is a platform that helps you find and book places to stay, eat, visit, and rent a car in Rwanda, Uganda, Kenya, and Tanzania. Whether you’re a traveler looking for an adventure or a local exploring your city, Irugoo connects you with the best options available.

Creating an account is easy! Just click on the “Sign Up” button on our website, fill in your details, and you’re ready to start exploring. You can also sign up using your Google or Facebook account for quick access.

 

Absolutely! If you own a property, restaurant, or car rental service, you can list it on Irugoo. Simply go to the “Host Place” section, follow the steps, and your listing will be live in no time.

To book a stay, restaurant, or car rental, search for your desired location or service, choose the best option for you, and follow the booking process. Once confirmed, you’ll receive a booking confirmation with all the details.

Yes, you can cancel or modify your booking, but it depends on the service provider’s policy. Some bookings may be refundable, while others might not. Check the cancellation policy in your booking confirmation or contact our support team for assistance.

 

 If you need help, our customer support team is here for you. You can reach us via the “Contact Us” page on our website, or send us an email at support@irugoo.com. We’re happy to assist with any questions or concerns

 

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